Case handler

  • If you want information about the City of Athens’ and/or other entities’ support programmes...
  • If you have needs to be covered (e.g. Social grocery store, Social pharmacy, clothing distribution, Social laundry)...


Our case handlers will:

  • Guide you on all services offered at Patissia SEP and Frourarhio SEP
  • Counsel you on all services offered by the City of Athens
  • (e.g. housing issues, food provision, social pharmacy, benefits, etc.)
  • Inform you on medical and social services offered near your residence
  • Create with you – for you an action plan and organize follow up meetings
  • Refer you to specialized support bodies as appropriate


* All services above are supported by City of Athens Directorate of Social Solidarity and Health, City of Athens Reception and Solidarity Centre and SolidarityNow NGO at both our SEPs:


Patissia SEP


Frourarhio SEP,